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DELIVERY WITHIN MALAYSIA
*Terms & Conditions
- Please note that shipping charges are calculated based on weight, dimensions and destination.
- If product is in-stock, delivery is within 2 to 5 business days and 14 working days for International delivery which could be subjected to delay due to Customs Clearance and/or by Local Postal Service of recipient’s country.
- If due to any unforeseen reasons that any product(s) in a Transaction is not-in-stock, the whole order will be cancelled and refunded. New order is to be submitted for the in-stock product(s).
- Request for separate/partial delivery shall not be entertained.
- Kindly note should the order/parcel not been accepted or claimed by the customer/consignee or is undeliverable due to error or omission on the part of the customer/consignee or owner or for which no disposition instructions have been provided to OMAK (shipper) within the 90 days(upon receiving email notification from our end) of its arrival, the order/parcel shall be considered unclaimed/abandoned. OMAK has the right and shall abandoned the order/parcel and no substitute/refund/re-delivery request shall be entertained. Customer will have to re-submit a fresh new order. Re-delivery request shall NOT be entertained.
- In the event that the item(s) or parcel is undelivered and/or unclaimed by the customer from Courier Company and item(s) / parcel is returned to OMAK.MY, we will cancel and refund the order. Customer will have to re-submit a fresh new order. Re-delivery request shall NOT be entertained.
- Orders are shipped on business days only.
- Business days exclude public holidays and weekends.